PINK TAPE Support

Have a question or running into a problem? Take a look below.

Contact us

Send us an email and we'll get back to you as soon as we can.

doha.spica@gmail.com

Frequently asked questions

Q. How do I use PINK TAPE?

Tap the record button to shoot a vertical clip; each new clip is automatically appended after the last one to form a single 60-second tape. In the playback tab you can edit it with captions, filters, and effects.

Q. Are my videos uploaded to a server?

No. All recording and editing happens entirely on your device and is never sent to any external server.

Q. What is PINK TAPE PLUS?

It unlocks more features, including 4K high-quality recording, all premium filters, and a wider selection of caption fonts.

Q. How do I cancel my subscription?

iPhone: Settings → Apple ID → Subscriptions → PINK TAPE → Cancel Subscription.

Q. How do I restore a previous subscription?

Tap the "Restore purchases" button at the bottom of the subscription screen in the app.

Q. Does the app need camera and microphone access?

Yes. Camera and microphone permissions are required to record video and capture audio. Please allow them in your device settings.

Q. Where are my recorded videos stored?

They are stored on your device, and you can also save them to your photo library when you export. Deleting the app also deletes the videos kept inside it.

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